Reception Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 8am - 7pm
Thursday 8am - 5pm
Friday 9am - 5pm
Saturday By Appt.
Sunday Closed

 

Frequently Asked Questions

What is a Podiatrist?

A podiatrist is a University trained Health professional who deals with the diagnosis and treatment of the feet and lower limb.

 

Only podiatrists are trained in gait analysis, lower body anatomy and biomechanics and the actual fabrication of custom foot orthoses.

 


 

Do I need a referral?

No referral is needed for the general public. You only need a referral if intend to claim through:

  • Medicare
  • Veteran Affairs
  • Work Cover
  • Third Party Insurance

 

Ask your GP for a referral today.

 


 

What should I bring to my appointment?

Please bring any relevant documents. This may include recent X-rays or other scans or referral letter from you Gp or other health professional.

 

Wear comfortable clothing so we can assess your legs and feet.

 

Please remove any nail polish prior to your appointment if you would like us to asses or treat your nails.

 

Bring in your shoes. If your planning on buying new shoes, we will recommend suitable footwear based on your condition.

 


 

What should I expect?

You will first be asked to complete a medical form by our friendly reception staff. Our podiatrists need to be aware of your general state of health as this can impact on the condition of your feet and the treatment you will receive.

 

At your initial consultation you will have the opportunity to discuss your concerns and what outcomes you would like. Your podiatrist can then discuss all the treatment options available to you.

 


 

Am I covered by Medicare?

You may be eligible to claim through the Medicare Enhanced Primary Care. If you have a chronic health complaint such as diabetes or arthritis. If you think you may be eligible ask your Gp for a care plan.

 


 

Do you Bulk Bill?

We do not bulk bill. We can, however, process your claim at our clinic so you don’t have to go to Medicare. Your rebate will be in your nominated bank account the next business day.

 


 

Do you offer on the spot health fund rebates?

We are registered with Hicaps and can provide you with an on the spot rebate.

 

Health funds will only provide a rebate for custom orthotics supplied by a podiatrist. There is no rebate if supplied by other providers such as chiropractors or physiotherapists.